(56-2) 2838 7000

Reservation Policy

Reservation Policy

  • They are made in writing with passenger name, date of entry and departure, room type, rate and requested services agreed. All charges made by the passenger that are not specified in the reservation and the voucher will be charged as an extra passenger.
  • The mail or sent by your company will support the confirmation of this, so if the passenger does not arrive on the date indicated will entitle us to arrange collection of no show, which corresponds to the value of a night, depending on the type of reserved room.

To guarantee the reservation credit card as collateral or transfer was performed by default 50% is requested. The data transfer by the first night are:

• Ruth 96587150-0
• 166-35385-10

Policies and Terms

  • Check-in / check-out; The schedule entry Hotel is from 14:00 hrs. and out is until 12:00 hrs. (midday)

Early Check-in / Late Check-out

  • If he or passengers entering the Hotel before 14:00 hrs. with stop until 09:00 hrs. a surcharge of 50% of the contract fee will be charged. If income is before 09:00 hrs. 100% of the fee will be charged.
  • If the passengers or withdraw from the Hotel after 12:00 hrs. (Half day) 50% of the daily rate will be charged until 18:00 hrs. after this time 100% of the agreed fee will be charged.
  • If less than 48 hrs. 100% of the amount of the first night accommodation rate will be charged.


  • One child under 10 years stay free of charge when sharing accommodation / bed with parents, breakfast included.

  • The cancellation of individual reservation must be in writing and may be made up to 48 hours before the arrival of the passenger at no cost, should be less than 48 hrs. 100% of the amount of the first night accommodation rate will be charged.

Detail Rooms

  • All rooms have double insulated glass windows of external sounds.
  • Standard rooms does not allow extra beds ..
  • All rooms have safes, direct-dial telephones and international departure, hairdryer, TV, WI FI and safe.

Additional services fee:

  • Room service Monday to Friday from 07.30 to 21.00 hrs.-
  • Minibar in room
  • Laundry service
  • Telephone National and international direct dialing


  • Prices are plus VAT (19%)
  • Only payments are exempted dollar foreign